Privacy Policy

1. Controller Information

Kapseller LLC

2. Scope

This Privacy Policy applies to personal data collected through:

• the Site
• contact forms and inquiry forms
• email communications
• WhatsApp or similar messaging channels linked from the Site
• cookies and similar technologies
• business development, pre-contractual, and commercial communications connected to the Site

3. Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data:

4. How We Use Personal Data

We process personal data to operate, maintain, secure, and improve the Site and our business operations; to respond to inquiries and communications; to evaluate, initiate, and manage potential commercial relationships; to conduct business development, outreach, and permitted marketing activities; to personalize and improve user experience; to monitor, analyze, and optimize website usage, performance, and security; to prevent fraud, abuse, misuse, and unauthorized activity; to enforce our legal rights, policies, and agreements; and to comply with applicable legal, regulatory, tax, accounting, reporting, and law-enforcement obligations.

Where permitted by applicable law, we may also use personal data to send follow-up communications, business-related updates, promotional materials, and other information relating to our services, platforms, capabilities, or commercial opportunities.

We may combine information collected through different channels where reasonably necessary for the purposes described in this Privacy Policy.

We may also use personal data for internal recordkeeping, auditing, dispute resolution, complaint handling, risk management, corporate administration, service development, testing, diagnostics, and legal claim preservation.

5. Legal Bases

Where the GDPR or similar laws apply, we process personal data on one or more of the following legal bases:

• consent
• performance of a contract or steps prior to entering into a contract
• compliance with a legal obligation
• legitimate interests, including operating and securing the Site, managing communications, developing business opportunities, protecting our rights, preventing abuse, and improving our services, provided such interests are not overridden by the rights and freedoms of the data subject

6. Cookies and Similar Technologies

We use cookies and similar technologies for essential site functions, security, preference management, analytics, and performance measurement, subject to applicable law and consent requirements.

Where analytics technologies are enabled, data may be collected to measure traffic, engagement, usage patterns, and site performance. Such processing may involve first-party or third-party analytics tools and may be subject to provider-specific retention settings, configuration limits, and technical constraints.

For more information, please see our Cookie Policy.

7. Sharing of Personal Data

We do not sell personal data.

We may disclose personal data where reasonably necessary to the following categories of recipients:

• hosting, infrastructure, database, storage, and content delivery providers
• security, anti-abuse, performance, and incident-response providers
• analytics, diagnostics, and technical support providers
• communications, email, messaging, and customer interaction providers
• contractors, consultants, service partners, field partners, and subcontractors acting on our behalf
• legal, tax, audit, compliance, insurance, and professional advisers
• courts, regulators, public authorities, law-enforcement agencies, or other third parties where disclosure is required, requested, or reasonably necessary under applicable law or to protect our rights, users, systems, or business

8. International Transfers

Kapseller LLC is established in the United States. Personal data may be processed in the United States and in other jurisdictions where we, our affiliates, or our service providers operate.

Where applicable law imposes conditions on cross-border transfers, we rely on appropriate safeguards, contractual measures, or other lawful transfer mechanisms that we consider reasonably appropriate in the circumstances.

9. Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business continuity, recordkeeping, legal compliance, dispute management, fraud prevention, enforcement of rights, and defense of legal claims.

Unless a longer retention period is required or permitted by law, we generally retain contact, inquiry, correspondence, lead, and business development records for up to 5 years after the last meaningful interaction.

Technical logs, security records, and operational records may be retained for shorter or longer periods where reasonably necessary for infrastructure management, incident investigation, abuse prevention, service integrity, audit readiness, or legal protection.

Analytics data is retained in accordance with the applicable provider settings, product limitations, and technical controls. Where Google Analytics is used, certain retention settings may be determined by Google Analytics account-level or property-level controls and product limitations.

At the end of the applicable retention period, we may delete, aggregate, de-identify, anonymize, or otherwise render the information non-identifiable, unless continued retention is required or justified by law, legitimate business necessity, or legal claim preservation.

10. Security

We implement reasonable and appropriate technical, organizational, and administrative safeguards designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, misuse, or access.

However, no website, transmission method, database, or storage system can be guaranteed to be completely secure, uninterrupted, or error-free. Accordingly, we do not warrant or guarantee absolute security.

11. Third-Party Services and Links

The Site may link to or integrate with third-party services, platforms, communication tools, or websites. We are not responsible for the privacy, security, content, policies, or practices of third parties that we do not own or control. You should review the relevant third-party terms and privacy notices separately.

12. Children

The Site is not directed to children, and we do not knowingly collect personal data from children through the Site. If you believe that a child has provided us with personal data, please contact us.

13. Your Rights

Depending on applicable law, individuals may have rights relating to access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

We may request information reasonably necessary to verify identity, assess the scope of the request, protect the rights of others, and comply with applicable law before taking action on any request.

We may refuse, limit, or charge for a request where permitted by applicable law, including where a request is manifestly unfounded, excessive, repetitive, technically infeasible, prejudicial to the rights of others, or inconsistent with our legal obligations or legitimate legal interests.

Requests may be sent to: the contact address listed below

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Any updated version becomes effective when published on the Site.

15. Contact

For privacy-related questions or requests, contact:

Kapseller LLC